{"id":25743,"date":"2025-08-12T04:04:32","date_gmt":"2025-08-12T04:04:32","guid":{"rendered":"https:\/\/referensi.mykonsul.com\/?p=25743"},"modified":"2025-10-23T09:22:34","modified_gmt":"2025-10-23T09:22:34","slug":"apakah-saya-bisa-membatalkan-cicilan-karena-barang-cacat","status":"publish","type":"post","link":"https:\/\/referensi.mykonsul.com\/?p=25743","title":{"rendered":"Remedi atas Barang Cacat?"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote has-small-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p style=\"font-size:0px\">Saya baru beli smartphone kurang dari seminggu lalu dengan cicilan, tapi ternyata layarnya retak dan kameranya rusak. Apakah saya bisa membatalkan pembayaran cicilan dan mengembalikan barangnya?<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Ringkasan Jawaban<\/h4>\n\n\n\n<p style=\"font-size:16px\">Kalau barang cacat atau tidak sesuai spesifikasi, Anda berhak mengajukan pembatalan pembelian dan refund, bahkan membatalkan cicilan, berdasarkan Undang-Undang Perlindungan Konsumen.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Jawaban Lengkap<\/strong><\/h4>\n\n\n\n<p style=\"font-size:16px\">Menurut <strong>UU Nomor 8 Tahun 1999 tentang Perlindungan Konsumen<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pasal 4 ayat (2)<\/strong>: \u201cKonsumen berhak mendapatkan barang dan\/atau jasa yang sesuai dengan perjanjian.\u201d<\/li>\n\n\n\n<li><strong>Pasal 7 huruf b<\/strong> menyatakan: pelaku usaha bertanggung jawab atas produk yang cacat atau tidak sesuai.<\/li>\n<\/ul>\n\n\n\n<p>Oleh karena itu, jika smartphone yang Anda terima retak atau tidak berfungsi sebagaimana seharusnya:<\/p>\n\n\n\n<p style=\"font-size:16px\">Jika penjual menolak, Anda bisa mengadukan ke <strong>BPSK (Badan Penyelesaian Sengketa Konsumen)<\/strong> atau menempuh jalur hukum perdata untuk ganti rugi.<\/p>\n\n\n\n<p>Anda dapat meminta <strong>pengembalian uang penuh<\/strong>, atau pengganti barang sejenis yang layak.<\/p>\n\n\n\n<p>Cicilan bisa dibatalkan secara sah karena objek pembayaran tidak sesuai mutu atau fungsi.<\/p>\n\n\n\n<p>Bingung soal masalah hukum? Ingin konsultasi dengan ahli tanpa ribet? MyKonsul hadir untuk memberikan jawaban atas pertanyaan hukum Kamu. <a href=\"https:\/\/mykonsul.com\/\" data-type=\"link\" data-id=\"https:\/\/mykonsul.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gabung sekarang<\/a> di MyKonsul dan dapatkan solusi hukum terpercaya!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" href=\"https:\/\/mykonsul.com\/\" style=\"border-radius:35px;background-color:#f27830;font-size:13px\" target=\"_blank\" rel=\"noreferrer noopener\">Gabung Sekarang<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Saya baru beli smartphone kurang dari seminggu lalu dengan cicilan, tapi ternyata layarnya retak dan kameranya rusak. Apakah saya bisa membatalkan pembayaran cicilan dan mengembalikan barangnya? Ringkasan Jawaban Kalau barang cacat atau tidak sesuai spesifikasi, Anda berhak mengajukan pembatalan pembelian dan refund, bahkan membatalkan cicilan, berdasarkan Undang-Undang Perlindungan Konsumen. Jawaban Lengkap Menurut UU Nomor 8 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":24409,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[58],"class_list":["post-25743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umum","tag-mykonsul-klinik"],"_links":{"self":[{"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/posts\/25743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25743"}],"version-history":[{"count":6,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/posts\/25743\/revisions"}],"predecessor-version":[{"id":26202,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/posts\/25743\/revisions\/26202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=\/wp\/v2\/media\/24409"}],"wp:attachment":[{"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/referensi.mykonsul.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}